Responsible Play (NZ)
Tronzianz.com supports safer play. Gambling should be entertainment, not a way to make money or manage stress.
Practical guidelines
- Set a spending limit and only gamble what you can afford to lose.
- Set a time limit; take regular breaks and avoid chasing losses.
- Avoid gambling when upset, stressed, tired, or under the influence of alcohol/drugs.
- Keep track of deposits/spend and review your activity regularly.
- Balance gambling with other activities and responsibilities.
Tools & account options
Cool-off: Request a temporary break from your account for a set period.
Self-exclusion: Request to restrict access to your account for an extended period (you will not be able to play during this time).
Account closure: Request permanent closure of your account.
To request any of the above, contact us at contact@tronzianz.com or call +64 9 889 3742. We may ask you to confirm details to protect your account.
Support in New Zealand
Free, confidential help is available:
- Gambling Helpline NZ: 0800 654 655 • Text 8006 • gamblinghelpline.co.nz
- 1737: Call/text 1737 (mental health support)
- Lifeline: 0800 543 354 • Text 4357
- Emergency: If you or someone else is in immediate danger, call 111.
Regulator information
For New Zealand gambling regulation information, visit the Department of Internal Affairs (DIA): https://www.dia.govt.nz/gambling.